Privacy policy

Data controller

PAC Énergie, SARL registered in Montpellier under SIREN 987 723 509, is the data controller for personal data collected through this website.

Data we collect

We collect the following categories of personal data when you use our website or submit a form:

• Identification data (name, role, company)
• Contact data (email, phone number)
• Professional data (sector, project information)
• Compliance data collected during account onboarding (KYC)
• Technical data (IP address, browser, device)

Purposes and legal basis

Your data is processed for the following purposes:

• Responding to enquiries and requests (legitimate interest)
• Corporate account onboarding and KYC/AML compliance (legal obligation)
• Newsletter distribution (consent)
• Website analytics (consent)
• Security and fraud prevention (legitimate interest)

Data retention

Personal data is retained only for as long as necessary to fulfil the purposes described above, and in accordance with applicable legal retention obligations. KYC documentation is retained for the duration required by anti-money-laundering regulations.

Your rights

Under the GDPR, you have the right to access, rectify, erase, restrict, port and object to the processing of your personal data. To exercise these rights, contact us at privacy@pacenergie.net.

Cookies

This website uses cookies as described in our Cookie Policy. You may manage your preferences at any time.

Security

We implement appropriate technical and organisational measures to protect personal data, including encryption in transit and at rest, access controls and regular security reviews.

Recourse

If you believe your rights have been infringed, you may lodge a complaint with the French supervisory authority, the CNIL (Commission Nationale de l'Informatique et des Libertés).